Hours of Operation
Sympli Hours of Operation
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| Sympli Workspace Availability | 24 Hours | 24 Hours | 24 Hours | N/A |
| Sympli Support Desk Availability | 8.30am – 5.30pm | Not Available | Not Available | National Public Holidays |
Document Lodgment Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 6am – Midnight | 6am – Midnight | 6am – Midnight | N/A |
| Victoria | 24 Hours | 24 Hours | 24 Hours | N/A |
| South Australia | 9am – 5pm | Not Available | Not Available | Gazetted Public Holidays |
| Queensland | 8.30am – 4.30pm | Not Available | Not Available | Gazetted Public Holidays. Wednesday, 25 December 2024 until Wednesday, 1 January 2025 (inclusive) |
| Western Australia | 6am – Midnight | 24 Hours | 8.30am – 4.30pm | Gazetted Public Holidays |
Financial Settlement Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 9.30am – 5.30pm (extended to 6.30pm in AEDT) | Not Available | Not Available | Gazetted National Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 4:00pm AEDT/ST on NSW August Bank Holiday and NSW Labour Day Public Holiday |
| Victoria | 9.30am – 5.30pm | Not Available | Not Available | Gazetted National Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 4:00pm AEDT/ST on NSW August Bank Holiday and NSW Labour Day Public Holiday |
| South Australia | 9am – 4.30pm | Not Available | Not Available | Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 3.30pm on NSW August Bank Holiday |
| Queensland | 9.30am – 4.00pm | Not Available | Not Available | Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales. Wednesday, 25 December 2024 until Wednesday, 1 January 2025 (inclusive). |
| Western Australia | 8.30am – 3.30pm | Not Available | Not Available | Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 1:00pm in AEDT and 2:00pm in AEST (as the case may be) on NSW August Bank Holiday and NSW Labour Day Public Holiday |
State Revenue Office Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 6.15am – 11.15pm | 6.15am – 4pm | Not Available | Gazetted Public Holidays |
| Victoria | 7.30am – 8.30pm | Not Available | Not Available | Gazetted Public Holidays |
| South Australia | 24 Hours | 24 Hours | 24 Hours | Gazetted Public Holidays |
| Queensland | 8.30am to 5.00pm | Not Available | Not Available | Gazetted Public Holidays. Wednesday, 25 December 2024 until Wednesday, 1 January 2025 (inclusive). |
| Western Australia | 7.30am – 6pm WST | 7.30am – 6pm WST | 7.30am – 6pm WST | Gazetted Public Holidays |
All times are shown as local.
Public Holiday Availability 2024
January
1st January 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA, and SA
- Financial Settlement and lodgement are unavailable
26th January 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
February
No Public Holidays
March
4th March 2024 | WA
Financial Settlement and lodgement are unavailable
11th March 2024 | SA
Financial Settlement and lodgement are unavailable
29th March 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
30th March 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
April
1st April 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
25th April 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
May
6th May 2024 | QLD
Financial Settlement and lodgement are unavailable
June
3rd June 2024 | WA
Financial Settlement and lodgement are unavailable
10th June 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD
- Financial Settlement is unavailable
- Standalone lodgement is available
WA
- Financial Settlement is unavailable
- Standalone lodgement is available
SA
- Financial Settlement and lodgement are unavailable
July
No Public Holidays
August
5th August 2024 | WA
Financial Settlements have reduced operating hours (see above)
14th August 2024 | QLD (Brisbane Only)
Financial Settlements have reduced operating hours (see above)
September
23rd September 2024 | WA
Financial Settlement and lodgement are unavailable
October
7th October 2024 | All Jurisdictions
NSW, VIC and WA
- Financial Settlements have reduced operating hours (see above)
QLD and SA
- Financial Settlement and lodgement are unavailable
November
5th November 2024 | Victoria* (Melbourne CBD Only)
December
25th December 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
26th December 2024 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
27th December 2024 | QLD
Lodgement is unavailable
30th December 2024 | QLD
Lodgement is unavailable
31st December 2024 | QLD
Lodgement is unavailable
Scheduled Maintenance
Planned Outage: 10:00 pm AEST on Friday 22nd November 2024 to 6.00am AEST on Monday 25th November 2024.
During this period, you may experience a momentary interruption to service.