Hours of Operation
Sympli Hours of Operation
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| Sympli Workspace Availability | 24 Hours | 24 Hours | 24 Hours | N/A |
| Sympli Support Desk Availability (AEDT/ST) | 8.30am – 5.30pm | Not Available | Not Available | National Public Holidays |
Document Lodgment Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 6am – Midnight | 6am – Midnight | 6am – Midnight | N/A |
| Victoria | 24 Hours | 24 Hours | 24 Hours | N/A |
| South Australia | 9am – 5pm | Not Available | Not Available | Gazetted Public Holidays |
| Queensland | 8.30am – 4.30pm | Not Available | Not Available |
Gazetted Public Holidays All days between Boxing Day and New Year’s Day |
| Western Australia | 6am – Midnight | 24 Hours | 8.30am – 4.30pm | Gazetted Public Holidays |
Financial Settlement Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 9.30am – 5.30pm | Not Available | Not Available |
Gazetted National Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 4:00pm AEDT/ST on NSW August Bank Holiday and NSW Labour Day Public Holiday |
| Victoria | 9.30am – 5.30pm | Not Available | Not Available |
Gazetted National Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 4:00pm AEDT/ST on NSW August Bank Holiday and NSW Labour Day Public Holiday |
| South Australia | 9am – 4.30pm | Not Available | Not Available |
Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 3.30pm on NSW August Bank Holiday |
| Queensland | 9.30am – 4.00pm | Not Available | Not Available |
Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales All days between Boxing Day and New Year’s Day |
| Western Australia | 8.30am – 3.30pm | Not Available | Not Available |
Gazetted Public Holidays and any other Public Holiday shared by Victoria and New South Wales Note: Reduced to 1:00pm in AEDT and 2:00pm in AEST (as the case may be) on NSW August Bank Holiday and NSW Labour Day Public Holiday |
State Revenue Office Availability
Monday to Friday |
Saturday |
Sunday |
Exclusions |
|
|---|---|---|---|---|
| New South Wales | 6.15am – 11.15pm | 6.15am – 4pm | Not Available | Gazetted Public Holidays |
| Victoria | 7.30am – 8.30pm | Not Available | Not Available | Gazetted Public Holidays |
| South Australia | 24 Hours | 24 Hours | 24 Hours | Gazetted Public Holidays |
| Queensland | 8.30am to 5.00pm | Not Available | Not Available | Gazetted Public Holidays |
| Western Australia | 7.30am – 6pm WST | 7.30am – 6pm WST | 7.30am – 6pm WST | Gazetted Public Holidays |
All times are shown as local.
Public Holiday Availability 2026
1st January 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA, and SA
- Financial Settlement and lodgement are unavailable
26th January 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
2nd March 2026 | WA
Financial Settlement and lodgement are unavailable
9th March 2026 | SA
Financial Settlement and lodgement are unavailable
3rd April 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
6th April 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
25th April 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
27th April 2026 | WA
Financial Settlement and lodgement are unavailable
27th April 2026 | NSW, VIC, SA & QLD
Financial Settlements have reduced operating hours (see above)
4th May 2026 | QLD
Financial Settlement and lodgement are unavailable
1st June 2026 | WA
Financial Settlement and lodgement are unavailable
8th June 2026 | All jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
SA
- Financial Settlement and lodgement are unavailable
3rd August 2026 | All jurisdictions
Financial Settlements have reduced operating hours (see above)
28th September 2026 | WA
Financial Settlement and lodgement are unavailable
5th October 2026 | All Jurisdictions
NSW, VIC and WA
- Financial Settlements have reduced operating hours (see above)
QLD and SA
- Financial Settlement and lodgement are unavailable
25th December 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
26th December 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
28th December 2026 | All Jurisdictions
NSW
- Financial Settlement is unavailable
- Standalone lodgement is available
VIC
- Financial Settlement is unavailable
- Standalone lodgement is available
QLD, WA and SA
- Financial Settlement and lodgement are unavailable
29th December 2026 | QLD
Lodgement is unavailable
30th December 2026 | QLD
Lodgement is unavailable
31st December 2026 | QLD
Lodgement is unavailable
Scheduled Maintenance
Planned Outage: 10:00 pm AEDT on Friday 27th March 2026 to 6:00 am AEDT on Monday 30th March 2026.